As of July 20, 2022
Be prepared for delays.
The fulfillment times for our most popular products are within a 2–7 business day timeframe depending on current order volume at our facility.
Please note: Fulfillment time doesn’t include shipping. To get an idea of how long an order will take to reach its destination, combine the estimated fulfillment time with the estimated shipping time. Once your items have been fulfilled the tracking info for your order will be provided via email and will also display for each order on the customer accounts (orders tab) when you log into your account.
Our fulfillment times have pretty much returned back to normal, but in some cases will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we’re seeing delays in our supply chain, including distributors and shipping carriers. Even though things are returning back to normal we may experience a 2 – 3 week turnaround time on some orders.
Each product you see in our catalog is made on demand, which means that when you place your order, it takes a few days for the product to be made, and then it’s sent out to you. It takes time for us to create and send out the product, but making each order on demand allows us to avoid overproduction.
We’re doing our best to get your orders fulfilled in a timely manner, but once they’re handed over to the shipping carriers, it’s up to their sorting center capacity.
We appreciate your support and patience during these trying times.
Stay safe!
